No cookies, so no cookie banner
Neither the app nor this website sets a cookie, and nothing on them tracks you across other sites. That is why you are never asked to accept cookies.
What the app keeps on your phone
In your browser's local storage for TransportHub's address, which only TransportHub can read. None of it is sent to us unless the list says so.
| Name | What it is | Kept |
|---|---|---|
| th_theme | Light, dark or automatic appearance (also used by this website) | Until you change it |
| th_site_still | That you pressed Pause motion on this website | Until you press it again |
| th_my_buses | The routes and stops you chose under My buses | Until you change it |
| th_trip | Your My Trip plan: the flights you chose, walks you added, a cruise visit | Until you clear it |
| th_fare_type | The fare you look at most (adult, over 70, child) | Until you change it |
| th_road_feed | A copy of SHG's latest road, flight and port notices, for no signal | Replaced every few minutes |
| th_island_weather | A copy of the latest forecast | Replaced when it updates |
| th_flight_status | Flight status from NexTech | Replaced when it updates |
| th_cruise_calls | Cruise ship visits | Replaced when it updates |
| th_alerts_seen | Which alerts you have already seen, so the bell shows only new ones | The last 60 |
| th_road_notify | Whether road alerts are on, and for which buses (also sent to us, to deliver them) | Until you turn alerts off |
| th_flight_alerts | Whether flight alerts are on (the alert address itself is kept by us, to deliver them) | Until you change it |
| th_ship_reminders | Back-to-ship reminders you set (also sent to us) | Until the day after the visit |
| th_usage | Today's anonymous visit count, before it is sent | Up to 31 days |
| th_usage_off | That you turned visit counting off | Until you turn it on |
| th_install_dismissed | That you closed the "install the app" suggestion | Until you clear it |
| th_offline | Whether you turned off saving TransportHub for offline use, in Settings | Until you change it |
| th_user | Your signed-in account (name, email, phone), so you stay signed in when the app reopens | Until you sign out |
| th_flight_requests_v1, th_boat_bookings_v1 | Airport ride and boat trip requests made on this phone, to show them with no signal | Until you delete your account or clear them |
| sb-…-auth-token | Your sign-in session, kept by the sign-in service | Until you sign out |
Copies for working offline
TransportHub keeps copies of the app itself, the map images you have looked at (up to 400) and the last answers from our server, so it works with no signal. This website's pages are kept the same way once you have read them. They are replaced when TransportHub updates.
Clearing it
- Signing out removes your account details and sign-in session from the phone.
- Deleting your account (Account → Delete my account) removes them from our database too.
- Everything else: clear TransportHub's site data in your browser's settings (on an iPhone, Settings → Safari → Advanced → Website Data; in Chrome, Settings → Site settings), or remove the app from your home screen.